Updated: April 30, 2025
Welcome, and thank you for your interest in Chain.care. The Chain.care website is owned and operated by Chain.care, Inc., a company incorporated under the laws of [European Country of Incorporation]. Throughout the site, the terms 'we,' 'us,' and 'our' refer to Chain.care, Inc.
These Terms of Service ("Terms" or "Agreement") outline the rules and regulations for the use of our website at https://www.chain.care (the "Website"), our software applications (the "Apps"), and any and all related networks, websites, downloadable software, mobile applications, tablet applications, and other services, information, materials, and products we provide to you (collectively, our "Service").
This Agreement is a legally binding contract between you ("User" or "You" or "Your") and Chain.care regarding your use of the Service. Please read this Agreement carefully. By clicking a button or checking a box marked "I agree" or using our website, our software, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these terms, as modified or amended by Chain.care from time to time, and to the collection and use of your information as set forth in Chain.care's Privacy Policy, located at https://www.chain.care/privacy-policy/. If you are not eligible to use the Service as described herein, or do not agree to these Terms, then you do not have our permission to use the Service and must not install, access, or otherwise use any portion of the Services.
By using our Website, Apps, and/or Service, you hereby consent to and agree to these Terms of Service.
Healthcare Professional Use Only: Chain.care is designed exclusively for use by licensed oncology professionals and their authorized staff. By using Chain.care, you represent and warrant that you are a licensed healthcare professional, primarily engaged in oncology practice, or are authorized by such a professional to use the Service on their behalf.
Professional Judgment Required: Users understand and acknowledge that Chain.care is designed to assist with clinical workflows and provide information relevant to oncology practice. All information provided through Chain.care must be reviewed by a qualified healthcare professional exercising their own independent clinical judgment. Users agree to exercise their professional judgment when using any information provided through the Service.
Not a Diagnostic Tool: Chain.care is an AI assistant designed to help oncologists with information retrieval, documentation, and workflow optimization. It is not designed or intended to independently diagnose conditions, prescribe treatments, or replace professional medical judgment.
Information May Contain Inaccuracies: The Chain.care AI assistant processes and presents information based on available data, but may not always present complete or fully accurate information. Users must verify all information with authoritative sources before using it in clinical decision-making.
Professional Responsibility: As a healthcare professional, you retain full responsibility for all clinical decisions, regardless of any information provided by Chain.care. The Service is designed to support, not replace, your professional expertise.
Oncology Focus: Chain.care is specifically designed for oncology practice and may not be suitable for other medical specialties. The information provided through the Service is focused on cancer treatment, research, and protocols, and should not be used as a primary source for non-oncology medical information.
Not for Emergency Use: Chain.care is not designed for emergency situations or time-critical clinical decisions. In urgent clinical situations, users should rely on established emergency protocols rather than consulting Chain.care.
Specific Use Limitations: Chain.care should not be used as the sole source of information for:
Chain.care may refer to certain goods or services ("Products"). This includes displaying listings, descriptions, images, references, and links to Products. Such information does not imply our endorsement of any Product or affiliation with the provider of such "Content". Content provided through the Service does not constitute medical advice, diagnosis, or treatment but is provided for informational purposes only to support your professional practice.
Your submission of information through the Services is governed by Chain.care's Privacy Policy. We may create de-identified "pooled or aggregate data" using data compiled by users of Chain.care. This aggregate data will not be traceable to any individual user or patients. By using the Services, you signify your acceptance of the Privacy Policy.
Data Processing Agreement: If you use Chain.care to process personal data as defined under the General Data Protection Regulation (GDPR), we will act as a data processor with respect to that personal data. In such cases, a Data Processing Agreement (DPA) will govern the processing relationship.
Processing of Health Data: For the processing of special categories of personal data (including health data) under GDPR Article 9, we rely on explicit consent or, where applicable, processing necessary for healthcare purposes under the supervision of health professionals.
Data Subject Rights: We will assist you in fulfilling your obligations to respond to data subject requests under the GDPR, including requests for access, rectification, erasure, restriction of processing, data portability, objection to processing, and automated decision-making.
To access the Service, you must register for an account. When registering, you agree to provide accurate, current, and complete information about yourself and your credentials. You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
We may verify your professional credentials to ensure you are eligible to use the Service. You consent to such verification, which may include checking professional licensing databases.
You expressly acknowledge and agree that:
Chain.care reserves the right to change these Terms of Service by notifying you of such changes by any reasonable means, including by posting a revised Agreement through the Services or on the Website. Your use of the Services following any changes to this Agreement will constitute your acceptance of such changes.
These Terms of Service will be governed by and interpreted in accordance with the laws of [European Country], without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in [European City, Country], and you hereby consent to the personal jurisdiction and venue there.
The Service is owned and operated by Chain.careTM. All materials contained in the Service and all trademarks, service marks, copyrights, and intellectual property rights are, and will remain, the exclusive property of Chain.careTM or our third-party licensors. Except as expressly authorized by Chain.careTM, you may not make use of the Chain.careTM Service or its content.
You agree not to:
By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements.
In the event of a personal data breach that poses a risk to individual rights and freedoms, we will notify affected users and relevant supervisory authorities in accordance with GDPR requirements, generally within 72 hours of becoming aware of the breach.
The Service may provide access to data, information, and materials made available by third parties ("Third-Party Materials"). Your use of third-party materials is at your own risk and is subject to any additional terms, conditions, and policies applicable to such third-party materials.
THE SERVICES AND CHAIN.CARE MATERIALS ARE MADE AVAILABLE "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. CHAIN.CARE DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
THE SERVICE MAY CONTAIN INACCURACIES OR ERRORS. CHAIN.CARE MAKES NO REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE SERVICE OR ANY CONTENT PROVIDED THROUGH THE SERVICE.
IN NO EVENT WILL CHAIN.CARE, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM OUR NEGLIGENCE, OR OUR FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY [EUROPEAN COUNTRY] LAW.
IN NO EVENT WILL CHAIN.CARE'S AGGREGATE LIABILITY EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM.
You agree to defend, indemnify, and hold harmless Chain.care, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
This Agreement is effective until terminated by either party. Chain.care may terminate or suspend your use of the Services at any time without prior notice for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Service will immediately cease.
By providing data to the Service, you grant Chain.care a non-exclusive, worldwide, royalty-free license to use that data to provide and improve the Service. You are responsible for all data you provide and warrant that you own it or are authorized to grant Chain.care the rights described in these Terms.
For clarity, Chain.care does not claim ownership of patient data processed through the Service. We act as a data processor (as defined under the GDPR) with respect to any personal data processed through the Service.
Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of [European Country].
You may not transfer any of your rights or obligations under this Agreement without our express prior written consent.
These Terms constitute the entire agreement between you and Chain.care regarding the use of the Service and supersede all prior agreements or understandings.
Chain.care will not be liable for any failure to perform due to causes beyond its reasonable control, including acts of God, war, pandemic, strikes, or shortages of materials.
If you wish to have your account data deleted, please email [email protected]. Upon termination of your account, we will delete your personal data unless retention is necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Chain.care is primarily designed and intended for use by individuals located in the European Economic Area, the United Kingdom, and Switzerland. While users outside these regions may access the Service, Chain.care makes no representations or warranties that the Service is appropriate or available for use in other locations.
Any violation of these Terms of Service may result in immediate termination of your access to Chain.care and/or the deletion of your user account without prior notice. No refunds will be provided for services terminated due to Terms of Service violations.
If you use Chain.care's EHR integration features, you acknowledge that:
If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will be enforced to the fullest extent under law.
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: [email protected]
Attention: Legal Department
By using our Services, you acknowledge that you have read these Terms, understand them, and agree to be bound by them.